hgworld.in

4.1
4.1 Based on 220 reviews

Happy Gaming World is is an online store and virtual supermarket dedicated in trading new and pre-owned gaming consoles online, covering all current consoles (PS4, PS3, Xbox One, Xbox 360, PS2 and Nintendo Switch) at price never before for sure with best ...

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Average Rating

4.1

/
5

220 Reviews

5 Star
72%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
21%

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vivek kashyap
This is my third review regarding Order ID 166170 (30 Jan 2026). Its almost a month, it remains unre

This is my third review regarding Order ID 166170 (30 Jan 2026). Its almost a month, it remains unresolved — witness what they call priority (FAKE) DON'T FALL FOR THEIR REPLIES.

BEWARE! DO NOT BUY.

I received a broken and poor-condition PSP console, as mentioned in my first review. After public replies and false assurances in my second review, the company finally acknowledged my refund on 22 Feb 2026, clearly stating it would be processed within 24 working hours.

The refund has still not been initiated.

No transaction details. No proper response. Instead, new excuses and unnecessary delays. This is what they call “priority.”

Public responses may look responsible, but the actual follow-through is zero. It has been nearly a month since I placed the order, and I am still chasing my own hard-earned money.

BUYERS, BE CAUTIOUS — ONCE YOU ARE STUCK, EXPECT DELAYS, STRESS, AND ENDLESS FOLLOW-UPS.

1
Date of experience: Feb 27, 2026
Aryan Panwar
I’m extremely disappointed with this experience. Before placing my order for Horizon Forbidden West

I’m extremely disappointed with this experience.
Before placing my order for Horizon Forbidden West (Order #167719), I confirmed the product’s availability with their team on WhatsApp. Only after they assured me it was in stock did I place the order and even paid extra for rush shipping because I was excited to play the game quickly.
After taking the payment, I was informed that the product was actually out of stock and that a refund would be initiated. This raises a very simple question: if the item was not available, why was the order accepted and why was I told it was in stock in the first place?
It has now been five days of constant follow-ups through calls, emails, and messages, and I still have no official confirmation of the refund. Every time I call, I’m told the refund will be processed, but there is no written confirmation, no timeline, and now they have stopped responding.
What should have been an exciting purchase has turned into a frustrating experience. Instead of enjoying a new game, I’ve been stuck chasing my own money.
The lack of communication and clarity is very concerning, and I am still waiting for a proper refund confirmation.

1
Date of experience: Feb 11, 2026
Sdsathish Kumar
My Order #167062 I purchased indian PSN gift card worth ₹1000 on Feb 4th still not delivered no res

My Order #167062 I purchased indian PSN gift card worth ₹1000 on Feb 4th still not delivered no response from mail or whatsapp worst service

1
Date of experience: Feb 06, 2026
Mina Patterson
Exceptional Service with Early Delivery!

I ordered a gaming device and received it even before the expected date. I am extremely pleased and would strongly recommend the service. I do wish their messaging support was quicker to respond; while they do reply, it can take some time, and I understand their reasons. Overall, I highly recommend it—definitely worth it!

5
Date of experience: Dec 10, 2025
Selena
Extremely satisfied with the service provided by the team

I am very pleased with the service from the team. Every member has great work experience, responds promptly, and delivers honest work.

5
Date of experience: Dec 03, 2025
Ssants00790
Resolution of Software Issues

I faced software problems with my console three times, but the support team was quick to respond and resolved them. I truly appreciate their helpful after-sales service. Thank you!

5
Date of experience: Dec 03, 2025
Liam Gauthier
Good Experience Overall

I had a positive experience during my visit.

4
Date of experience: Dec 01, 2025
Lydia Carter
Disappointing Experience

I ordered a specific gaming console after reading reviews, but it turned out to be a frustrating experience. The order took longer than expected, and I was charged extra for a variant that wasn’t fulfilled. The product I received was faulty with misleading storage information. I request a refund or I may have to escalate this matter.

1
Date of experience: Nov 29, 2025
Colby Barnes
Mixed Feelings About Troubleshooting

I dislike the troubleshooting issues that arise when I press two buttons; my screen glitches. Aside from that, everything else is fine, although my controller is broken.

3
Date of experience: Nov 27, 2025
Fairfox95
Extremely Poor Service

I feel utterly cheated by the service. I ordered a console that took nearly a month to arrive, far exceeding their promised delivery time. The product is defective, and customer support has been unresponsive and dismissive. I am left feeling frustrated and will share my negative experience with others.

1
Date of experience: Nov 27, 2025

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Business Details

  • Happy Gaming World is is an online store and virtual supermarket dedicated in trading new and pre-owned gaming consoles online, covering all current consoles (PS4, PS3, Xbox One, Xbox 360, PS2 and Nintendo Switch) at price never before for sure with best unbeatable price and quality guaranteed in India.
    HGWORLD offer you the free local pickup points available at 27 cities.
    HGWORLD will offer you unique experience that you can check product before paying and pay only after Receiving, Checking and Verifying the product to meet your satisfaction.
    Beware of scammers who ask innocent buyers to pay first because customer satisfaction is our top most priority.
    “Your Trust is our Success”
    HAPPY GAMING.
    THANK YOU!See more

  • email support@hgworld.in
  • call 8793789089
  • language https://hgworld.in

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