hi-werns.com

3.6
3.6 Based on 61 reviews

WERNS is an award-winning German design brand founded by the designer David Voß and designer & architect Alexandra Gördes in 2021. The name WERNS is based on the nickname of David’s father Werner, who still runs the business-to-business company WERNER VO...

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Average Rating

3.6

/
5

61 Reviews

5 Star
59%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
31%

All Reviews

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Review Time

Gloria B.
Amazing products and outstanding support!

I absolutely love their products! They match the pictures perfectly, and the quality is impressive. I faced some delivery issues, but the support team was incredible, resolving everything efficiently and kindly. I will surely purchase from them again.

5
Date of experience: Jan 22, 2026
Edris Adams
Good products but unexpected fees

Good products, but after paying, I was directed to another payment for 12 euros to ensure proper shipment, which frustrated me and may prevent me from buying again. It's a disappointing way to conclude a previously positive purchase.

3
Date of experience: Jan 20, 2026
Colette Rogers
I really enjoy their offerings

I really enjoy their offerings! They look just like the images and the quality is impressive. I had some issues with the delivery of my order, but the support team was fantastic, resolving everything efficiently and kindly. I will certainly buy from them again.

5
Date of experience: Jan 19, 2026
A very reliable and dedicated company

A very reliable and dedicated company providing beautiful home décor and furniture. Their professionalism is outstanding. I wholeheartedly recommend this company without any reservations.

5
Date of experience: Jan 16, 2026
Arnie
Product arrived damaged but handled well

The product arrived damaged, but the company handled it without fuss, providing us with a refund and a discount. We decided to place another order.

5
Date of experience: Jan 15, 2026
Larissa Hughes
Terrible customer experience

The items arrived quickly but were too large for a standard apartment. Returning them was a nightmare; I had to search online for return information and sent multiple emails only to receive vague responses. I had to cover return costs. Weeks later, I'm still waiting for part of my refund. It's unfortunate because the items are beautiful, but there is significant room for improvement in both business and customer experience.

1
Date of experience: Dec 30, 2025
Swaine Lewis
Very disappointing experience

I recently purchased a lamp that was faulty upon use. The light socket's interior came off, preventing it from working. I've sent several emails and reviews, but received no acknowledgment. The customer service is exceptionally poor.

1
Date of experience: Dec 29, 2025
Gladys Powell
Everything was perfect

Everything was perfect.

5
Date of experience: Dec 27, 2025
IJustKillYou
Still waiting for my refund after a month

I returned a product I didn't like around November 22, 2025. Now it's December 22, 2025, and I still haven't received my refund, only a series of emails with weak excuses for the delay. The company takes days to respond to each email, forcing me to submit documents to my payment provider for my refund.

1
Date of experience: Dec 22, 2025
Adele K.
Resolved quickly and efficiently

Resolved quickly and efficiently.

5
Date of experience: Dec 19, 2025

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Business Details

  • WERNS is an award-winning German design brand founded by the designer David Voß and designer & architect Alexandra Gördes in 2021. The name WERNS is based on the nickname of David’s father Werner, who still runs the business-to-business company WERNER VOß and who highly inspired the two founders.

    Extraordinary pieces for extraordinary people.

    Our Mission is to celebrate uniqueness and banish boredom from homes worldwide. We think that living spaces deserve more fun and creativity.

    WERNS’ aim is to create and inspire at the intersection between life and art. We take responsibility for the planet - therefore we work together with non-profit organizations like PETA and ONETREEPLANTED.

    All our products are animal-cruelty free and vegan (certified by PETA).
    See more

  • email say@hi-werns.com
  • language https://www.hi-werns.com

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