I bought an electric bike from Hiboy through AliExpress the bike will not work . I tried to get warranty service from Hiboy they said they would not warranty it , they said I bought it from a third party . They said I should return it and buy one direct from them for warranty. I bought another one from them direct for more money and tried to send the other one back . The first one came from New Jersey they want me to pay return shipping to California which is almost $400.00 , I can’t pay that they should send me a prepaid return label for a bike that will not work . Guess what the new bike I ordered is coming from the same place New Jersey . I checked the payment it went to Hiboy in California same place I bought the second one from . I got taken , should have never bought the second o but my granddaughter wanted it so bad . We do stupid things for the ones we love ! Now I have another bike coming from the same company that wouldn’t warranty the first one and a broke I can’t get my money back on . Ali Express has been no help either !
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Hiboy was founded in 2014, offering affordable electric bikes and scooters for both adults and kids. Our best-selling models for adults include the Hiboy S2 Electric Scooter, Hiboy S2 Pro Electric Scooter, and Hiboy P6 Electric Bike. For kids, our top sellers are the Hiboy BK1 Electric Balance Bike and the Hiboy DK1 Electric Dirt Bike. At Hiboy, we aim to create little joy in little journey.See more
