I purchased the hiboy S2 lite for my 8 year old. Not being familiar with the product, the S2 lite was smaller and slower than expected. I reached out to customer service and Vinnie was quick to respond. Vinnie arranged an exchange for an upgrade and provided a return label. Customer service was very responsive, answered all my questions, and made the process simple. Once I shipped the original scooter back to Hiboy, they quickly arranged shipping on the new scooter. The quality of the service and scooters is top notch. Thanks Vinnie and Hiboy for making my daughter's Christmas even better!!!
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Hiboy was founded in 2014, offering affordable electric bikes and scooters for both adults and kids. Our best-selling models for adults include the Hiboy S2 Electric Scooter, Hiboy S2 Pro Electric Scooter, and Hiboy P6 Electric Bike. For kids, our top sellers are the Hiboy BK1 Electric Balance Bike and the Hiboy DK1 Electric Dirt Bike. At Hiboy, we aim to create little joy in little journey.See more
