I've always been a fan of their body custards and moisturizers, but recently I've noticed significant issues with their shipping. I placed an order two weeks ago, and it still hasn't shipped, even after following up twice. I understand there may be a rush during sales, but they shouldn't take orders they can't fulfill. This is my third experience with shipping delays, and I feel compelled to warn others—it's frustrating, especially when ordering before December.
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