Having made an investment in unfamiliar technology after deciding on a heat pump the HIES scheme provides peace of mind for the consumer by vetting the installer and assuring guarantees should any problems occur.I appreciated their swift communication following the completion of the installation.
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A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
