hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Mo Hardy
I was particularly impressed by how smoothly the whole process went and ultimately how quickly the t

I was particularly impressed by how smoothly the whole process went and ultimately how quickly the team took out my old system and got the new one running. I was never for one day without hot water. And it was very thoughtful indeed to provide me with heaters for the few days of no heat. The professionalism of the team was incredibly tidy and at the end of each day my home was made tidy and ready for the next day. They kept me informed throughout the process so I always knew what the next stage was. It made the transition much easier from day to day. Where possible they found solutions to hiding pipe work for which I am very grateful.
It’s a relief to have a reliable heating and water system without the regular breakdown of my old boiler. I can certainly recommend Global to anyone thinking of a new heat pump system. The process took 4 days to complete and 1 day to commission it and it was a pleasure to have them in my home.

5
Date of experience: Apr 13, 2026
Michael S
Very happy with the professionalism of…

Very happy with the professionalism of HIES.

5
Date of experience: Apr 05, 2026
Mr Kim Hampson
Good timely informative process

5
Date of experience: Apr 01, 2026
damian saunders
Company was amazing highly recommend

Company was amazing highly recommend

5
Date of experience: Mar 30, 2026
Bill Horwell
great service from start to finish no…

great service from start to finish no complaints

5
Date of experience: Mar 29, 2026
boohoo
Highly recommended ,very efficient .

5
Date of experience: Mar 26, 2026
Gloria Armistead MBE
Totally impressed with the company that…

Totally impressed with the company that installed the heat pump.

5
Date of experience: Mar 24, 2026
Beverley Evans
Great solar rescue

Took over our solar installation after Soly ceased to trade. We thought we would loose our deposit but they ensured all was sorted out. Appointed a very good installer to carry out the install. We are now very happy.

5
Date of experience: Mar 21, 2026
Geoff Meadowcroft
Easy to complete and asked the…

Easy to complete and asked the pertinent questions about a very professuonal company

5
Date of experience: Mar 18, 2026
Michael Hartley
Timely Support

Provided timely insurance and support and responded in a timely manner via email in terms of progress.

5
Date of experience: Mar 17, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More