Dear HiFiCorp Customer Service,I am writing to express my extreme dissatisfaction with the service I have received regarding an order I placed with your Amanzimtoti branch. On August 3, 2024, I was advised to make a purchase in-store for a item since it was out of stock, and I was informed that it would be retrieved from your warehouse and delivered to the store for click and collect.Despite my repeated follow-ups throughout August, including a visit to the store where I was assured of a delivery by August 16, I have yet to receive any updates or my order. As of August 30, 2023, I am still without my purchase and have had to make multiple inquiries, which have yielded no satisfactory results.This level of service is unacceptable. It is extremely frustrating to be left without any clear communication or resolution. I am concerned about the lack of responsiveness and the apparent inefficiency in your order fulfillment and customer service.all i get is, “a refund will be processed shortly after 28 days of waiting”I look forward to your prompt response and resolution to this matter.Sincerely,Olwethu
Claim your business profile now and gain access to all features and respond to customer reviews.
After 20 years as the leading budget-beater in audio and visual products in South Africa, Hi-Fi Corporation has been rebranded and strategically repositioned as HiFi Corp, SA’s one-stop shop for electronic and electrical products. The company was founded in 1993 on the premise of bringing the lowest possible prices to consumers. Almost two decades down the line, and with the title of biggest audio and visual warehouse in Africa and the Southern Hemisphere to its credit, HiFi Corp has cemented its position as the market leader in its field.See more
