I placed my order on November 29 after reviewing the delivery guidelines, which indicated a printing time of 2-5 days based on workload, followed by 2-3 days for shipping. I was excited to support a small business, knowing my brother would appreciate the gift. However, it's now December 17, and it has taken 18 days for printing. Despite receiving an email a week ago stating it would ship either yesterday or today, I still have no update. With the postal service involved, it seems unlikely it will arrive in time for Christmas. Being a small business doesn't justify this delay; if timely order fulfillment is a challenge, it would be better to limit the number of orders accepted. I would have preferred to know weeks ago if it was out of stock rather than scrambling now to find an alternative gift. The website now shows a disclaimer about potential delays in arriving before Christmas, which I believe should have been communicated much earlier.
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