I called to inquire about a magazine subscription and activity boxes for a 6-year-old. The agent rushed me for my credit card info to renew the magazine. When I asked about the age category, I was told it was for ages 3 to 6, despite clarifying the child's age. The agent mentioned updating the age group after processing the payment, but I felt uneasy. I decided against purchasing the activity box subscription and clearly stated I didn't want to renew. The agents seemed uninformed about the products and just focused on taking my payment.
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