They used to be somewhat good and dealt with problems, but not anymore. They seem to allow all sorts of unscrupulous people to rent their properties: drugs and antisocial behaviour are rife. Construction of properties is poor, especially the soundproofing: that was a major problem when I first moved in. Hightown don't care though, they never respond to emails and the phone line goes nowhere. They need better communication with tenants. I don't know which maintenance number is the correct one, who the property manager is etc.
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Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care, or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people.See more
