My experience with HONOR Malaysia:
Sent my MagicPad 3 for inspection due to a bulge. HONOR blamed a minor knock from weeks earlier (no bulge at the time), provided no written technical explanation, and dismissed safety concerns without documentation. Device came back with new marks/holes from servicing, but no repair or compensation was offered. Now escalating via consumer protection channels.
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Established in 2013, HONOR is a leading global provider
of smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels, for all people. With a strategic focus on innovation, quality and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.See more
