This site seems to be offering counterfeit items. I ordered a heated hoodie that was claimed to be from a trademarked brand, but the product I received is clearly not authentic. Genuine products from the brand have a stitched label in the neck, which this hoodie lacks. Additionally, the authentic brand uses a specific type of connector and battery packs, while this hoodie has a USB-A connector that is not associated with them. The hoodie arrived without any manual or safety instructions, leaving me concerned about its electrical usage. There were no details on operating voltage, compatible power sources, or safe handling. Furthermore, it lacks the necessary safety markings required in the UK and EU. The only tag mentions the fabric and states it was made in China. It was delivered in a simple plastic bag labeled with the brand, but there were no safety or compliance markings. I also found discrepancies regarding the website’s claims of being based in Holland, as the product shipped from China, the address is a residential one shared by multiple businesses, and the UK phone number provided was unrecognized when I tried to call. I have reported this situation to the legitimate brand's trademark holders and will be notifying the relevant authorities. Given all these issues, I strongly recommend steering clear of this site.
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