I purchased a pair of sandals thinking they would help my feet I'm a pensioner with health problems when they arrived they were to small so I returned them to the return address wich was with the sandals that cost me £13.95 the sandals cost £39.99 I heard nothing back from them so I emailed them they got back to me saying that wasn't the correct address and I wouldn't get a refund this carry on has made me ill it said return address they are doing everything not to refund me I have severe anxiety and this is making me ill I returned the sandals to the return address which was on the packaging I've been in tears I'm out £53.95 they Just are not accepting they're in the wrong I have no family no friends and no next of kin so I'm alone I have nobody to help me I asked them to return the sandals but I doubt I'll get them and every email is from different people I think for my health I'll Just need to except I'm getting nothing back as my health is suffering I only wish I had looked on Trust Pilot before I bought them sorry for such a long review.I have been asked by Trust Pilot to add details regarding my review even though I already left a negative review so here goes I ORDERED THE SANDALS £39.99 THE SANDALS ARRIVED THEY DIDN'T FIT SO I RETURNED THEM CAN I MAKE THIS CLEAR I RETURNED TO THE RETURN ADDRESS THAT CAME WITH THEM I SENT THEM BACK BY PARCELS TO GO COST £13.95 I HEARD NOTHING BACK SO I EMAILED THEM AND THE COMPANY GOT BACK TO ME SAYING THAT THE ADDRESS WAS WRONG BUT ONCE AGAIN IT WAS THE ADDRESS THAT CAME WITH THE SANDALS THEY THEN SAID THEY SHOULD BE RETURNED TO NORTH MACEDONIA I DON'T KNOW HOW MANY TIMES I HAVE SAID I RETURNED THE SANDALS BACK TO THE RETURN ADDRESS THAT CAME WITH THE SANDALS I AM A PENSIONER WITH A LOT OF PROBLEMS THIS COMPANY IS SAYING ONE MINUTE I'M GETTING A REFUND THEN SAYING BECAUSE OF THE RETURN ADDRESS I'M GETTING NOTHING AND EVERY TIME IT'S A DIFFERENT PERSON I'VE BEEN IN TEARS WITH THE WAY I'VE BEEN TREATED I'M OUT OF POCKET £53.95 I DONE NOTHING WRONG I SENT THEM BACK TO THE ADDRESS THAT SAID RETURN ADDRESS I HAD TO CONTACT PARCELS 2 GO FOR THE ADDRESS I SENT IT TO AND I TOLD THEM ABOUT THIS NIGHTMARE AND THEY OFFERED TO RETURN MY PAYMENT TO WICH I SAID NO IT WAS'NT THEIR FAULT I DON'T KNOW WHAT ELSE TO SAY I RETURNED THE SANDALS TO THE ADDRESS THAT CAME WITH THE PACKAGE SO PLEASE I ONLY WANTED A REFUND FOR WHAT I PAID WITH MY KLARNA ACCOUNT I JUST WANT THIS TO END I HONESTLY THINK I'M GOING TO HAVE A BREAKDOWN THROUGH THIS I'M 68 I HAVE NO FRIENDS I HAVE NO FAMILY I DON'T EVEN HAVE A NEXT OF KIN ALL I HAVE IS MY CHIHUAHUA IN THE WORLD PLEASE I DON'T THINK I CAN TAKE MUCH MORE !!!
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