Title: Misleading Returns & Poor Quality – Avoid HikeCareI was drawn in by HikeCare’s slick advertising, but the shoes I received were cheap, uncomfortable and unwearable.The real problem is their so-called “no-quibble full refund”. In practice, you are told to return items at your own cost to Macedonia, even though the postage label shows a UK address in Southall (UB2 5LF). This is deliberately confusing and makes refunds costly and impractical. Some customers report being offered only a partial refund if they refuse.This is not what a fair or honest returns policy looks like. The mismatch between advertising promises and actual practice is unacceptable.I will be making a formal complaint to UK Trading Standards via Citizens Advice so that these practices can be properly investigated.Rating: ★☆☆☆☆
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