Whilst the shoes were of adequate quality for the price, the toe box curved inwards. Delivery time from China was quite long.
However, the promised 'easy returns' was completely misleading. THis is the email I received:
A) The best offer we can make is a 20% refund of the product price, on the condition that you keep the item.
(If you have opened a dispute with your payment provider (e.g. PayPal or Klarna), we kindly ask you to close it so we can process the refund.)
B) We can offer you a 100% discount code that you can use to order another item of your choice from our shop free of charge.
You are welcome to keep the item you already received or gift it to someone.
Please note that due to limited stock, delivery of the new item may take up to two weeks.
C) Although we offer a money-back guarantee, you will need to cover the return shipping costs and send the product back to our return address in North Macedonia if you wish to receive a full refund.
(This means: a full refund is only possible if you pay for the return shipping and send the item to the address below.)
However, the 20% refund was processed quickly
Claim your business profile now and gain access to all features and respond to customer reviews.
