Rec's on 9/4/25. Unhappy with the way they felt - cheap and uncomfortable, so I contacted them immediately. After a few days I received an email back apologizing and then offering me the "opportunity" to spend an additional $35 to get another style of shoe. The email made it sound like that is the only way I will be able to return them. I emailed back and thanked them for their "offer" but reiterated my desire to send them back. Next email was to ask for pictures so they could determine the condition. They were perfect, never worn but I sent the pictures. That was about 3 days ago and again - nothing. I believe they are trying to run out the clock so they do not have to refund me. Well I am writing the BBB and reporting this company. I see I am not the only unhappy customer here.
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