It took over two months for the shoes to arrive. Had I known they were coming directly from China, I wouldn't have ordered them in the first place. Once they finally did arrive, they were at least 4 sizes too small...apparently sizing is very different there, but I followed the sizing chart. Now it has been over a month, at least 9 emails later, and I am being offered a 20% refund on the shoes and Hike Balance wants me to pay to return them to China. Are you kidding?? I will not be a returning customer, nor will I recommend them to anyone. In fact, I will tell everyone to avoid HB.
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