hilaine.com

2.8
2.8 Based on 315 reviews

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Sawyer Price
I wish I had read reviews before…

I wish I had read reviews before purchasing from Hilaine, because this has been one of the worst online shopping experiences of my life. The bras are nothing like advertised. The images on their website are completely misleading. The fabric is cheap, the fit is terrible, and they offer zero of the support or comfort promised. They feel like something you would find in the clearance bin of a discount store, not a premium product.The Return Policy is a LieThe most infuriating part of this ordeal is their return policy. They prominently display a "30-Day Hassle-Free Returns" policy on their website, which is a complete fabrication. When I tried to return the bras, I was told I could only exchange them. After pushing the issue, their customer service offered a "solution": I could pay to ship the items all the way back to China for a partial refund. The shipping cost would be more than the bras themselves, making the refund offer worthless.This company's business practice is predatory. They lure you in with false advertising and a fake return policy, knowing full well that no one will pay the exorbitant shipping costs to get their money back. Save yourself the frustration, time, and money—do not buy from Hilaine.

1
Date of experience: Jul 01, 2025

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