I had a terrible experience with this brand. I ordered my size bra - it was at least 2 sizes too small. I tried to return and they said they couldn't return bras due to hygiene. Their website says that they do returns - small print says not on bras - kicker is that they only sell bras!! I complained and they offered a free replacement but I had to pay shipping ($8) - tried to make the order work and they added an extra $15. I complained again, and they said that they can actually only cover a portion of the refund cost. They never said this at the start and tried to sneak the extra in as part of the shipping - they basically lied to me twice.
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