I needed to replace a charger and cable after unfortunately losing it on a trip abroad. I did have some issues initially with contacting the Support Team via their website (perhaps due to a technical glitch?)). However, having made contact today to their support email, I have had a direct call from Switzerland within a couple of hours. They offered not just a charger/cable at my expense, but a free replacement of the complete unit under warranty as, having accessed my monitor remotely, the battery on the unit was found to be malfunctioning. I am very impressed that Hilo flagged this problem unprompted. The replacement unit is already ordered and on it's way. Thank you Hilo Team for resolving this in such a positive way.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
