hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Lucy Lockett
No Customer Service Available

Nothing recorded, did everything it said, app installed, followed every instruction in the little booklet (the type used is so small that you can hardly read it by the way), but when trying to get the first days results and I tried to check bluetooth , it just kept saying no app was found, even though it is listed on my bluetooth connections. There is no one to talk to, the 'contact us' link does not work, so I am returning this. HUGELY disappointed! Customer service is important to me, VERY important. Oh - I could have telephoned Switzerland. Really? I cannot believe you cannot talk or email a human being. It is a con from start to finish and very distressing. I feel like I have been scammed. I will have to try to contact my bank for help. All I needed was contact to say I could 'do this or that' to resolve the issue. It may have been a 5☆ review then.

1
Date of experience: Oct 19, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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