The Customer service provided by this Company is appalling !!Apart from the fact that the charging station has failed within the 2 year warranty and needs replacing, I am getting nowhere.since the App has automatically changed from Aktiia to Hilo, the bracelet keeps losing Bluetooth connection to my Apple watch and subsequently gives no readings.Numerous emails and photos that have been requested over the last 2 weeks and sent are getting me nowhere.I have asked for a replacement under warranty - No answer !!Changes in their terms and conditions now mean that you have to pay to get some of the data. This was Free previously.I advise people Not to waste their Money !!!!
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
