hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Merrilyn
Readings are consistently at a large…

Readings are consistently at a large degree of variance with the regular cuff monitor I currently use, which IS consistent with readings taken weekly by my GP at present. The customer service is totally inadequate :-I have been unable to successfully contact Lucy the chat bot to explain the problem and when answering the first question (which is one of five!) no more questions appear to complete my initial contact for a return and refund. The product also comes in a tape sealed box and the seal informs you it can only be returned if the seal on the box is intact, so I can not request a return label either! In desperation I have asked my credit card company for a charge back.

1
Date of experience: Mar 13, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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