I was recommended this product by a doctor and ordered it. I was pleased with the product but it developed a fault after two and half months; the sensor starting coming away from the pod holding it, the result of this was I could no longer charge the device and it has effectively died.I have written several times to Aktiia and have received no response other than the initial automated response (ticket number created is 110393). To have a good product and not to back it up with excellent customer service is a terrible way to run a company.I would not recommend buying this product unless there is a step change in the customer services response to the many unhappy customers like myself.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
