I get the feeling the company is struggling. I've been wearing my band for almost 2 years with good results, however the strap has failed for the second time.I sent an email to support, I get no case number or any reply. ***Edit***I have submitted another ticket for the strap on the 15th Nov, ticket number 109979. I also submitted a ticket on the 17th of November for a Bluetooth issue with android 14, number 110488. I have had no reply. The device is now worthless as it doesn't seem to work with my phone.Poor service - I am looking for a replacement from another company.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more