Bracelet no longer charges after just 3 months. Support have failed to reply to all requests for help. Please show Trustpilot that you 'can' respond to your Customers by contacting me.Order No: #03-37441Justine FerrariAktiia response here is to ask for my support ticket number but they DO NOT ISSUE A SUPPORT TICKET NUMBER with the automatic email reply. I have given them my name, email, order number and date of contact but they still are unable to respond.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more