I ordered the item, it arrived and the cuff was dead and the bracelet only with a 10% charge.So I popped them on charge and read the instruction manual- firstly it’s no good for anyone over 65 and a list of aliments, this was definitely not mentioned on the website.When the items were charged I set about pairing them with the app, unfortunately the cuff would not even inflate so the item couldn’t be used, I tried using the faq but it still didn’t work.I emailed and get an instant reply asking for details of phone etc, then nothing, then I got another email days later asking more questions, of which I answered then I got another email which basically insinuated that I was thick and couldn’t use it properly.So PayPal case started as I just want to return the said item and all requests to do so with the company has been ignored.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
