hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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I ORDERED THE MONITOR AND THE SENT A…

I ORDERED THE MONITOR AND THEN SENT A NUMBER OF EMAILS REGARDING MY ORDER. ITS NOW BEEN NEARLY A WEEK AND NOT ONE EMAIL HAS BEEN REPLIED TO. I DID RECEIVE A TICKET CONFIRMATION EMAIL, BUT I STILL HAVEN'T RECEIVED ANY REPLIES. IF THIS IS THE LEVEL OF SERVICE THEY PROVIDE BEFORE I HAVE EVEN RECEIVED MY ORDER I ONLY DREAD TO THINK WHAT THEY WILL BE LIKE AFTER I HAVE RECEIVED IT. MINE IS GOING BACK FOR A FULL REFUND. I ONLY REALISED AFTERWARDS OTHER PEOPLE HAVE ALSO HAD NO RESPONSE FROM SUPPORT. YOU HAVE BEEN WARNED, DO NOT BUY!MY LATEST TICKET NUMBER FROM SUPPORT IS Ticket Received - order n° 03-39909. IF YOU CAN SEND THE MONITOR AGAIN QUICKLY TO MY CORRECT ADDRESS THEN I WILL ACCEPT IT. IF NOT PLEASE JUST REFUND ME. PLEASE CONTACT ME DIRECTLY FOR MY CORRECT ADDRESS.

1
Date of experience: Sep 25, 2023

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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