I found the product to be very useful in monitoring my BP and found the app easy to use and insightful although there is sometimes a delay in it updating but seems to resolve once you close it down and open up again. I also shared with my GP who was impressed with the device and reports. I have had it 5 months now and realised one day the charge was gone so put it charging but nothing happened. When I looked closer the sensor at the back appeared to be slightly lifted and could see rust forming. I have always taken it off when having a shower etc. and it hasn’t been exposed to water. I emailed customer support over a week ago and have only received an automated reply requesting further info which I provided immediately. I sent a follow up email but still have not received any response.Update - After an initial slow response, customer support did engage and organised a replacement for me and have advised that the newer versions are less prone to moisture problems. I have upgraded my score to 3 stars but if the product stay’s working and the same problems aren’t experienced again, I would happily update it to 5 stars.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
