Useless, dreadful customer service with one no reply email address. Faulty unreliable product. No phone number or address. This company is seriously dodgy and should be investigated. My product was faulty. After persisting with several emails, and contacting the billing department, i finally got a response. No ticket number received-so impossible to link with previous emails. Finally got product return label and posted back then received an email asking why i had not responded. No sign of acknowledgement of receipt of goods.No sign or refund. Response to previous comments by Aktiia on trust pilot were not helpful Seriously dissatisfied and recommend you do not buy this product.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
