I purchased the device in October 2022, early into the new year the monitor started to have charging issues. I have reported this on several occassions providing details and serial numbers of the device, mobile phone type, application number installed, to receive nothng but a ticket suggesting they are working on it.Whilst appreciating the device along with the app function really well, with reports sento my GP, the customer service for this company is poor and demonstrates a lack of concern for the wellbeing of people suffering with hypertension.It would seem they are only interested in CASH and not HEALTH!!!If you really wish to help as your reply to this review suggested, your customer service team would have already contacted me regarding ticket 96874.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
