My aktiia device worked great and helped me monitor blood pressure - until it stopped transmitting data to the app after ~1 month in use. No solution since, customer support unresponsive after initially trying to help.Problem description: - The app showed that the device had synced, as before, the device sat on my arm, as before, the device emitted the green light from its optical sensor, as before. I recalibrated, removed and re-added the device in the app, fully charged the device, tried different positions on my arm, still no data was transmitted. - Contacted customer support. Support asked for details and tried to help, but did not get to the bottom of the problem - then stopped responding. After ~1-2 weeks, I was contacted again and asked to update the app to latest release, which I did - no change to the problem. Again, no response from customer support until today. No offer to send in the device for repair or replacement.Summary: aktiia was initially working well and convenient for about 1 month, but it has been 2 months now with a device that does not transmit any data. I would not recommend aktiia to monitor your blood pressure. I went back to the common, reliable method.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
