The device is great, and seems to work well. But customer service is slow, and inflexible. Beware, that without informing you, the device ships with a medium size wristband, and no option to select a large. After paying a premium price, £200, for the device, they will not swap the wristband for a large one, but you can buy one, for a hugely expensive price of £30 + shipping, for a flimsy rubber watch strap. Given that people with hypertension also tend to be overweight, it would be fair to ship the larger wristband by default.It feels like they don't really care once they've got your money. A massive contrast with Veri, also in the health care sector whose customer service is astonishingly good; incredibly responsive, and if any device fails they immediately ship another free of charge.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
