While the device works, it works well and gives good insight to your BP. However, the device has now stopped working completely. Support take a very long time to reply, and when I did get the reply, I was told they can’t help as the device is just out of the 2 year warranty. No further advice or assistance was given. £199 for a device that works for 2 years is a very expensive purchase.If anything, Aktiia should actively be looking in to issues from longer-term users to improve the device.Overall, poor support, poor longevity of the device. I would advise to avoid Aktiia completely and await for one of the other smartwatch companies to incorporate this technology in to their devices - it’s only a matter of time and likely not long now. Unless Aktiia support their users, they will fold as a company. Disappointed in Aktiia.
Claim your business profile now and gain access to all features and respond to customer reviews.
Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
