hims.com

3.1
3.1 Based on 261 reviews

...

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Terrible communication. The day they confirmed my order they charged my credit card and there has be

Terrible communication. The day they confirmed my order they charged my credit card and there has been no progress towards shipping since. It’s been more than five days. The app shows no progress. When I try to communicate, I get an AI assistant, which tells me they’re working on it. It’s beginning to feel like a runaround and I am losing trust. They charged me a lot of money and it’s getting very frustrating.

2
Date of experience: Feb 12, 2026

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