I never expect much from insurance companies, especially health insurance companies…. Oscar has been BY FAR The Worst “health insurance coverage” I have ever had (01-01-2025 to 12-31-2025) Their website is impossible to navigate and full of incorrect or misleading information regarding coverage, providers, etc. Customer service is a joke, they quote one business day to respond and often take longer, when they do respond they don’t even answer your question, as if they aren’t taking anytime at all to read what you wrote. You will wait on hold for hours trying to speak with a human and half the time get hung up on mid conversation for no reason. They don’t cover some of the most basic medications. They wouldn’t even authorize one that I desperately need which is not only common but also the safest option for me with the least side effects, and my doctor advocated for me several times to try to get it approved but they absolutely refused. I spent hundreds of dollars on simple blood tests and lab work that I have never paid so much out of pocket for before. They would’t even cover follow up sonogram after an abnormal monogram. I spent several days learning about and comparing health plans before choosing and so it wasn’t like I blindly went in to it and randomly chose Oscar. I feel like I was bait and switched. I wish I could get the last year of my life back.
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Oscar Health, Inc. is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all.
We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
We believe every American deserves access to affordable, high-quality healthcare that fits their needs.See more
