We booked through Hipcamp and got a site that flooded. We had 3 caravans swept away & 1 car lost. It appears that Hipcamp takes no steps to ensure that what you book and where they put you is safe, and then of course, they take no responsibility whatsoever and of course will not communicate with you after the event. Their insurance is not worth the paper it is written. The host was told by Hipcamp that she had to use (and pay for) Hipcamp insurance to cover her and then when it came to the claim she was told by Hipcamp to use her own insurance. We had various future bookings with Hipcamp that we had to cancel as a result of losing our caravan, Hipcamp refunded the hosts portion of our payment but kept their money. They are disgraceful. It appears that they do nothing to assist or protect the host or the guests, or at least I've found that despite asking they have not been able to give any information as to the enquiries that they make to ensure that the site that they put us on was safe, or at least had evacuation plans. Be very careful when dealing with or using anything to do with Hipcamp.
Claim your business profile now and gain access to all features and respond to customer reviews.
Hipcamp is the #1 app to find and book campsites, from national parks to blueberry farms. Hipcamp unifies the world’s best camping options across peaceful private spots, iconic public lands and well-equipped campgrounds to create one app that has everywhere you want to camp.
