The customer service reps can do NOTHING for you. I have called multiple times trying to reach my agent with no response. I cannot get anyone to make changes to my policy or even call me back. The customer portal only allows you to view your current policy but you cannot make needed changes - at all. Even though I have my agent's name & number, I cannot reach him & nobody will call you back.
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Hippo proactively protects your home so you can crush homeownership.