My experience with the service has been appalling. I was charged £450 for a ceramic coating, but after taking the car home, a valet informed me that it had not been applied. After multiple calls, I was told they forgot to apply it, but they certainly didn’t forget to take my money. The vehicle has been unsafe, veering off the road three times. I later discovered there's an active safety recall, which makes it illegal to sell. When I reached out to speak to a manager, I was promised a call back, but no one has contacted me. This situation could have been life-threatening. I have contacted legal representatives and notified trading standards.
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Hippo Motor Group comprises of 4 companies that cover all your needs from car leasing, finance, new and used cars and vans and Prestige cars all expertly prepared at our state of the art Hippo Service Centre. We love what we do and we are good at it so you can rest assured that the award-winning Hippo Motor Group is your one-stop shop for all your vehicle needs.See more