Although I can see most people have a very good experience with Hippo, just a warning when things go wrong you're in for a rough ride.
I've waited 3 weeks for a collection and still not been done. I've been told they had technical issues, I've had a 1 person turn up, when it needs 2 people and today I had a person phone with apologies and got told I drew a short straw!!! I haven't drawn any sort of straw and certainly don't consider that a very professional answer. After being assured I will get a pick up tomorrow I then confirmed what type of pick up was required and she said she wasn't aware of that and she would see what she can do!!!!! So I've certainly haven't been left with any sort of reassurance at all.
Good luck folks, hope there aren't too many short straws!!!
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Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
