I used the website to choose the tyres I wanted, and it indicated they would be ready the next day, so I scheduled an appointment that was confirmed. When I arrived the next day, the person I spoke to informed me that the tyres were not in stock and he couldn't verify anything due to it being his first day back after a year off sick, and that many things, including the computer, had changed. I felt it was not my concern, but I refrained from saying so. I ended up wasting my time, effort, and fuel.
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