Review Time
Couldn’t ask for better service. Fitted us in before our holiday. Fitted new tyres and swapped over some that had worn on the edge rather than charging for more tyres. Honesty goes a long way.
Although they're not my nearest garage I decided to take a punt on HIQ Tyres & Autocare based in Bicester. My decision was due to the shear amount of rave reviews I realised they had received after my extensive research. I wanted them to check and adjust my wheel alignment. On my arrival I was greeted by Sam The owner and Paul his front of house right hand man They couldn't be more polite, helpful and knowledgeable. Grant the technician who worked on my car did so with extreme care and attention to detail. I was there longer than expected as he was checking and double checking his work and making sure that other checks I had asked for were done properly. I was also able to watch Grant work on my car. I have never known a garage with this level of customer care, expertise and transparency. This shows the confidence they have in their ability on all fronts. This also instilled me with massive confidence and the knowledge nothing was left unturned in their quest for maximum customer satisfaction. They are without doubt the best garage I've ever been too and will now be my first port of call in future as they provide many other services All of their technicians work as Grant did as this is their way. When they say they put the customer first they mean it Not like most who only pay lip service to it. Check them out. I promise you will not be disappointed.
MG Aylesbury
Stopped off late in the afternoon with no appointment after picking up a bolt in a tyre on my way home. I had to wait for a short time but they managed to fit me in and repair the tyre and have me safely on my way. The cost of the repair was also cheaper than I expected, so can't complain there either. Well done HiQ tyres, well impressed.
Had my MOT and service done at HiQ Maidenhead and honestly couldn’t be happier. The team were friendly, professional and kept me updated the whole time. Everything was explained clearly and the car feels great after the service.
Really smooth experience from start to finish, would definitely recommend.
Five Stars as always. Had a problem with the cars internal fan. Hellish job to do given where its electronics are located. They checked the circuit and cleaned and fixed the faulty connector. He did not just replace everything and a huge bill as some would have done.
I contacted the local branch yesterday regarding a puncture, and they arrived today to resolve the issue. The representative went above and beyond by collecting my keys and fixing my car, which was left at my daughter's place. I truly appreciate the effort. Excellent service that I highly recommend.
I used the website to choose the tyres I wanted, and it indicated they would be ready the next day, so I scheduled an appointment that was confirmed. When I arrived the next day, the person I spoke to informed me that the tyres were not in stock and he couldn't verify anything due to it being his first day back after a year off sick, and that many things, including the computer, had changed. I felt it was not my concern, but I refrained from saying so. I ended up wasting my time, effort, and fuel.
After having two punctures temporarily fixed by a service, I was advised by a large tyre company that I needed two new tyres, tracking, and tyre insurance for a total of £512.69. I promptly went to a local tyre service and spoke to a representative who fit my car in right away. The technician managed to repair both tyres, saving me over £450. While I was there, they also helped another customer save around £100 on a tyre replacement that only required a repair. It's refreshing to find a company that prioritizes its customers, and I now know where to go for any future car needs.
Upon discovering my flat tyre, I reached out to the service and they promptly accommodated me to assess if it could be repaired. Unfortunately, the repair was unsuccessful, but when I called back, they quickly sourced a new tyre and fitted it without delay. The service was excellent from beginning to end—friendly, engaging, and highly professional.
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