hireahelper.com

4.6
4.6 Based on 204 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Nicole Ruffin
A Plus Movers in CT were hired to load my storage container. They were late, unprepared and unprofes

A Plus Movers in CT were hired to load my storage container. They were late, unprepared and unprofessional upon arrival. All documented in real time. I had to insist that they use the protective blankets that I PROVIDED because they were damaging my inventory as they were moving my items into the storage container. They loaded the POD poorly resulting in over $4000 worth of damage, discovered after my POD was delivered and unloaded by very good movers I hired. This included a complete loss of my $3000 mattress. After providing all the photos of the damage, including how the container was loaded, I was offered $200 for my loss. The cap for the basic coverage for damage is $1000. The claims department refuses to provide the max protection. This is my third moving company I hired through HireAHelper in three years. I would not use their services again and I would not recommend them. UPDATE: HireAHelper claims representatives have lowered their offer to reimburse me for damages from $200 to $155, and said the offer was final. I have filed a claim with the Better Business Bureau.

1
Date of experience: Feb 28, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More