hiregroup.ma

2.5
2.5 Based on 13 reviews

Hire Automotive Group is a Moroccan rental car Company...

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Ezekiel W.
Avoid this Car Rental Company in…

Avoid this Car Rental Company in Morocco!I strongly advise against renting from this company. The positive reviews are likely fake or posted by individuals affiliated with the business. My experience in Fez was nothing short of a nightmare. Upon arrival, they charged my credit card £4,000 as a deposit, on top of the rental fee I had already paid online. At the time, I was too preoccupied with my family of eight and just wanted to get to our accommodation from the airport, but it later became clear how outrageous this was.The vehicle they provided was not only in poor condition but dangerously unsafe. The brakes were completely worn down — metal on metal — and they never answered my calls when I tried to reach them for assistance. I had to take the car to a garage myself to repair a punctured tire and replace the brakes.To make matters worse, when it was time to return the car at the airport, no one from the company showed up, as we had arranged. They ignored all my calls, and after waiting for two hours, I had to board my flight. I believe this was a deliberate tactic to keep the £4,000 deposit by falsely claiming I hadn't returned the vehicle. I ended up leaving the car with an airport parking attendant.Thankfully, I was able to report the incident to my bank when I returned home, and they blocked the fraudulent charge.This company operates in a completely unscrupulous manner. Do not risk your safety or your money by renting from them!

1
Date of experience: Aug 07, 2024

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