They just don't know what they are doing. Absolutely pathetic. Their agents have no knowledge. The all share different pieces of information. They will confirm something one day and the next day go back on it. They won't do updates in the system. They give incorrect information. Multiple follow ups required. Candidates have lost jobs because they keep sitting on background checks. I have no idea how they are even surviving in this day and age. I can go on and on about the issues I have faced with this company. I would never ever recommend them to anyone. It's so frustrating.
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HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 38,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2022, we screened over 24 million job applicants, employees and contractors for our customers and processed over 107 million screens. For more information, visit www.HireRight.com.See more