hireright.com

1.1
1.1 Based on 161 reviews

HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximate...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

161 Reviews

5 Star
1%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
98%

All Reviews

Filter Reviews

Review Time

Jess H.
Frustrating and burdensome user experience

The user experience places the entire responsibility of data entry on the candidate, making me do the work that the service should handle. The system struggled to read my resume correctly, forcing me to manually input ten years of experience that was already submitted. Additionally, the strict requirements for specific start and end dates for jobs and education from long ago lead to unnecessary discrepancies and stress. A background check service should simplify the process, not complicate it. This platform feels outdated, repetitive, and unfriendly to users.

1
Date of experience: Jan 10, 2026
Flint
Extremely disappointing service with poor communication

This service is incredibly unhelpful, and the customer support is virtually absent, with no representatives fluent in English. When you do manage to reach someone who speaks a bit of English, the call quality is so bad that you can't understand them. Their only task seems to be contacting your previous employers to verify your employment. I would never want this company reaching out to my former associates.

1
Date of experience: Dec 04, 2025
Tyler Daum
Absolutely horrendous

Most useless service on the planet, customer service is non existent as zero are fluent English speaking and when you do find a half English speaking representative, their connection is so poor you cannot make out what they're saying. All they do is call your past employers and ask if you work there. I WOULD NOT WANT THIS COMPANY CONTACTING PEOPLE I ASSOCIATED WITH.

1
Date of experience: Dec 03, 2025
Jitesh Kohli
Worst vetting experience

Worst vetting experience. Seems like its a training institute where interns are sending out email overlapping requests. Wonder how come big companies still collaborate with such a worthless organisation. Like just soo pissed off with all ultimatum of strict deadlines over documents already submitted thrice.Hope top management of companies onboarding hire-right read this and do some good for their hires.

1
Date of experience: Nov 28, 2025
ErnDif
Absolutely useless company!

Absolutely useless company! Why on earth a larger company would outsource their background checking baffles me. The people at hireright have 0 common sense.With currently 650+ negative reviews, I am amazed this joke of a company is still going.Their checks have also cost me money.

1
Date of experience: Nov 28, 2025
If I could give this company ZERO stars…

If I could give this company ZERO stars I would. First of all none of them are from AMERICA. They’re all from India and think they’re so much smarter than you. I took my drug test on the 25th of November, I had to call them yesterday to get the results. My urine came back positive for marijuana, and Codene. I gave the people at the lab my medical prescriptions, and I don’t smoke marijuana it’s not legal in the state that I live in. Mind you I took a drug test in October for a different company, and my results came back negative. So now they’re positive and to have it retested it’s going to cost me $250. Hire right is the biggest scam of a company.

1
Date of experience: Nov 25, 2025
Huy Ta
Worst service ever used

Best useful service ever!!!Imagine you hire a detective to investigate on someone. You paid them. And then they just emailed the person saying: "Please fill out exactly what you were doing every year. And please be honest, we can't find out if you're lying or not" (The later part is true btw, at least for some country).Another great thing is that I'm sure at least 50% of whatever the profit should be shared with the ones who are being investigated because they do half of the work already!!! 10/10 would recommend this to my mortal enemies.

1
Date of experience: Nov 25, 2025
Mohamed Abdelrahman
Big Zero

Terrible service and bad performance. It's been 3 weeks and I still haven't gotten my background check. My background check never take more than 3 business days with other providers. I've never had a bad service like that.Big Zero

1
Date of experience: Nov 21, 2025
Zara
Terrible

Everything written by other people is completely true!

1
Date of experience: Nov 20, 2025
Industrial Samuel
Horrible background check service

Horrible company, the level of incompetence is very high. They ask you to re-submit documents over and over, and everytime it's a different reason. One of the worst companies I've ever used for a background record check.

1
Date of experience: Nov 19, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 38,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2022, we screened over 24 million job applicants, employees and contractors for our customers and processed over 107 million screens. For more information, visit www.HireRight.com.See more

  • language https://hireright.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More