I've ordered from this service several times without issues, so I'm quite let down to write this review. I ordered two dresses for an event on November 20th, and although tracking showed they were dispatched, they arrived the next day when I no longer needed them. When I reached out for even a partial refund, I received a link to their terms and conditions stating no refunds. Renting items for a specific occasion means timely delivery is crucial; otherwise, it feels like a waste of time and money. I had to rush out to buy a new dress for my event, making the whole experience disappointing. I haven’t heard back since, which is concerning.
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