I ordered a specific office chair but received two inferior quality chairs instead. After several messages and a phone call regarding a missing parcel, they sent out replacements that were not what I ordered. I’m very frustrated. How can a company send out two incorrect items? I've tried to contact them today, but no one answered. I’m currently waiting for a return and a full refund—early days yet, but I will update if this is not addressed urgently.
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Hirix International has years of experience in a wide variety of products including garden, household, toys, electronics, furniture and more.
Our goal is to provide both a superior customer experience and tremendous value.
We love our customers and welcome your feedback and suggestions.
