We had an issue with one of packages, think it got damaged on delivery. Josef from Hirex called up and arranged someone to collect and helped me process my refund. We reordered the exact same piece of furniture which we love. Thank you Josef for helping us.
We also ordered X2 under sink cupboards, kitchen sideboard, vanity unit with mirror and stool, shoe organiser. We love them all. Great furniture, look great and very sturdy. Will be ordering more from Hirex!
Only thing I could add is if Hirex had a customer number instead of going through Debenhams, as this did make the process longer.
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Hirix International has years of experience in a wide variety of products including garden, household, toys, electronics, furniture and more.
Our goal is to provide both a superior customer experience and tremendous value.
We love our customers and welcome your feedback and suggestions.